Thank you for visiting and shopping at Soulfulmemory. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders may not be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be displayed at checkout.
Below chart gives a estimate of shipping charges at checkout.
We keep our shipping charges lowest possible.
Standard Shipping within USA cost $5.95 usually delivers in 4 - 6 days (Tracking included)
Priority Shipping within USA cost $13.95 usually delivers in 3 - 5 days (Tracking included)
Standard Shipping within canada starts at cost $9.95 within Ontario usually delivers in 5-8 days (Tracking included). For other provinces you will be given the rates at checkout.
Standard Shipping to following uk, austria, belgium, demnark, finland, france, sweden, switzerland and many more cost 17.95 usually delivers in 7-14 days (Tracking included)
Delivery delays can occasionally occur.
You will receive a Shipment Confirmation email once your order has shipped.
The tracking number will be active within 24 hours.
ALL ORDER WILL BE SHIPPED FROM TORONTO, ONTARIO CANADA.
Customs, Duties and Taxes
Soulfulmemory is not responsible for any customs, tarrifs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Soulfulmemory is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.